Privacy Policy

The Privacy Policy of zigamart.in (hereinafter referred to as "site") detailed herein below governs the collection, possession, storage, handling, and dealing of personal identifiable information/data and sensitive personal data (hereinafter collectively referred to as "information") of the users of the site.

All users must read and understand this Privacy Policy as it has been formulated to safeguard the user’s privacy. This Privacy Policy also outlines the ways users can ensure the protection of their personal identifiable information.

You must accept the contents of this Policy to use or continue using our site. This Privacy Policy detailed herein is also applicable to users of the site or mobile application through mobile or any other similar device.

COLLECTION OF INFORMATION

We confirm that we collect information required to extend the services available on the site. At the time of signing up and registration with the site, we collect user information, including name, company name, email address, phone/mobile number, postal address, and other business information, which may also include business statutory details and tax registration numbers.

In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including additional information, if any) in relation to the services for quality control or training purposes. For paid services, we may collect personal information of a more sensitive nature, including bank account numbers and related details to facilitate the sale or purchase of the services available on the site.

We also gather and store user usage statistics such as IP addresses, pages viewed, user behavior patterns, number of sessions and unique visitors, browsing activities, browser software operating system, etc., for analysis, which helps us provide an improved experience and value-added services to you.

Once a user registers, the user is no longer anonymous to us, and thus all the information provided by you shall be stored, possessed to provide you with the requested services and as may be required for compliance with statutory requirements. User’s registration with us and providing information is intended to facilitate the user in its business.

We retain user-provided information for as long as the information is required for the purpose of providing services to you or where the same is required for any purpose for which the information can be lawfully processed or retained as required under any statutory enactments or applicable laws.

In relation to providing additional services to our users, we also let service providers, payment systems, and data aggregators collect or store your information, especially to verify credit analysis and credit limits from time to time. These data points may be captured by regulated financial entities through secure integration from your desktop, mobile, and other devices by analyzing transactional SMS, installed app details, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, WIFI information, etc.

We also avail of the class called AccountManager from the Google SDK, which, in turn, fetches Your e-mail IDs that You may be logged into from the device that you are accessing our platform from. This allows us to pre-fill Your verified e-mail ID details so that we can offer You a seamless and convenient user experience. You can always edit such pre-filled e-mail ID from your user profile.

Users may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to zigamartzm@gmail.com. The requested changes may take reasonable time due to the verification process and server cache policies. In case you would like to receive a copy of our information held by us for porting to another service, please contact us with your request at the email address above.

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance with statutory enactments or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.

PURPOSE AND USAGE OF INFORMATION

The following are the purposes of collecting the information:

For the verification of your identity, eligibility, registration, e-mail IDs, and to provide customized services.

For facilitating the services offered/available on the site.

For advertising, marketing, displaying & publication.

For enabling communication with the users of the site so that the users may fetch maximum business opportunities.

For generating business inquiries and trade leads.

For sending communications, notifications, newsletters, and customized mailers, etc.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

DISCLOSURE OF INFORMATION

Information we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with:

Affiliated companies for better efficiency, more relevancy, innovative business matchmaking, and better-personalized services.

Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses.

Service provider including but not limited to payment, customer, and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of the user.

Business partners for sending their business offers to the users, which are owned and offered by them solely without the involvement of the site.

Links to the websites of any of the above may be available on the site as a convenience to user(s), and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies, and the present Privacy Policy will not apply to the usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.

Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

In relation to such disclosures, receiving parties have consented and confirmed that:

There shall be limited disclosure of any information to its Directors, officers, employees, agents, or representatives who have a need to know such information in connection with the business transaction and are only permitted to use your information in connection with the said purpose,

They shall keep the information confidential and secure by using a reasonable degree of care, and

They shall not disclose any information received by them further and must abide by the Privacy Policy of the site.

Please keep in mind that whenever a user posts personal & business information online, the same becomes accessible to the public, and the users may receive messages/emails from visitors of the site.

REASONABLE PROTECTION OF INFORMATION

We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy, and ensure the proper use of information we receive.

These security measures are both electronic and physical; however, please note that no data transmission over the Internet can be guaranteed to be 100% secure.

While we strive to protect User Information, we cannot ensure the security of information furnished or transmitted by users to us.

We advise against disclosing passwords for your email address, online bank transactions, and other important credentials to our employees, agents, affiliates, or personnel, as we do not request such information.

Registered users are encouraged not to share their site account passwords and to sign out of their accounts when their work is completed. This precaution is to prevent unauthorized access to user information and correspondence, especially when sharing computers or using public computers.

COOKIES

We and our third-party partners may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies," and similar technologies to collect and store information regarding your use of the site and track your visits to third-party websites.

Cookies are also utilized to recognize your browser software and povide features such as recommendations and personalization.

Third parties, including social media sites, may use cookies or similar tools, and we recommend checking their privacy policies for details about their cookies and practices. Please note that we do not control third-party practices, and their privacy policies govern their interactions with you.

DATA COLLECTION RELATING TO CHILDREN

We are committed to protecting the privacy of children. Accordingly, we do not knowingly collect or maintain Personally Identifiable Information from persons under 18 years of age on our site, and no part of our site is directed toward persons under 18 years of age. If you are under 18, please refrain from using or accessing our services.

If we become aware that a person submitting personal information is under 18, we will promptly delete the account and all related information. If you believe we have information about a child under 18, please contact us at contact.zigamart@gmail.com.

DATA TRANSFERS

User Information collected may be transferred to and stored at any of our affiliates, partners, or service providers, whether inside or outside your country of residence. By submitting your personal data, you agree to such transfers.

Your Personal Information may be transferred to countries with different data protection laws. When we transfer your Personal Information, we will protect it as described in this Privacy Policy. Additionally, we will ensure appropriate contractual safeguards to maintain the highest standards of transparency and fairness.

QUESTIONS

For any questions, clarifications, or grievances, please contact us at contact.zigamart@gmail.com.

GRIEVANCE OFFICER

In accordance with applicable laws, the name and details of the Grievance Officer are provided below:

Ashok Kumar R

Email Address: contact.zigamart@gmail.com

CHANGES IN PRIVACY POLICY

The policy may change over time, so users are encouraged to check it periodically.